Click and Frames
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PrivacyPolicy

 

Last Updated: Monday 18th August 2026

 

Introduction 

This Privacy Policy explains how Click and Frames ("we," "us," "our") collects, uses, stores, and protects your personal information when you visit or make a purchase on clickandframes.com. By using our website, you agree to the practices described in this policy.

 

Information We Collect

 

Personal Information When you place an order, create an account, or contact us, we may collect information such as your name, phone number, email address, and delivery address.

Order Information We collect information related to your orders, including products purchased, order history, and any personalization details you provide (such as custom text or images for personalized gifts).

Payment Information Payments are processed through [confirmed payment provider(s)]. Click and Frames does not store your full card or payment credentials these are handled directly by our payment processor in accordance with their own security standards.

Website Usage Data We may collect information about how you use our website, such as pages visited, time spent on the site, and browser/device information, to help us understand and improve the shopping experience.

Cookies Click and Frames uses cookies to keep your cart contents saved, remember your preferences, and understand site usage. You can control or disable cookies through your browser settings, though some site features may not work as intended if cookies are disabled.

 

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including personalized products
  • Communicate with you about your order, delivery, or support requests
  • Respond to inquiries and provide customer support
  • Improve our website, products, and overall shopping experience
  • Send order-related updates and, where you've opted in, occasional promotional communication

 

How We Share Your Information

We do not sell your personal information. We may share necessary information with:

  • Delivery/courier partners, to fulfill and deliver your order
  • Payment processors, to complete your transaction

We do not share your personal information with third parties for their own marketing purposes.

 

 

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or loss. 

[Add any specific confirmed security measures — e.g., encrypted checkout, restricted internal access to customer data.] 

However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

 

 

Your Rights

You may contact us to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, where applicable

To make any of these requests, contact us at [email address]. We will respond within [confirmed timeframe].

 

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including order history, customer support records, and legal or accounting requirements. 

[Confirm actual retention period/policy.]

 

Children's Privacy

Click and Frames does not knowingly collect personal information from children. 

[Confirm actual policy/age restriction, if any.]

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on this page with a revised "Last updated" date.

 

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us: